Responsible Gaming
Introduction
Online pokies and casino games should be enjoyed as entertainment only. They are games of chance designed for fun, not as a way to earn money or solve financial problems. The odds always favour the casino, and you should only spend what you can afford to lose. Please gamble responsibly and within your means.
Age Verification
Online gambling in New Zealand is only available to individuals who are 18 years of age or older. If you are under 18, please do not participate in any gambling activities. It is illegal and can cause serious harm.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling with more money to recover what you've lost
- Spending more time or money on gambling than intended
- Hiding gambling activities or lying about how much you gamble
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Feeling anxious, irritable, or depressed when unable to gamble
- Unsuccessful attempts to cut down or stop gambling
- Gambling to escape problems or relieve stress
- Risking relationships, jobs, or education because of gambling
Self-Help Tools
Most reputable online casinos offer tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites
- Cool-Off Periods: Take a break from gambling for a set period
We strongly encourage you to use these tools to maintain control over your gaming habits.
Support Organisations
If you or someone you know needs help with problem gambling, the following organisations offer free and confidential support:
New Zealand
- Problem Gambling Foundation (PGF) – Free counselling and support services
www.pgf.nz
Phone: 0800 664 262 (free call) - Gambling Helpline (Samaritans) – Anonymous helpline available 24/7
Phone: 0800 424 040
International Support
- GamCare (UK) – Support and counselling
www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) – Free counselling and resources
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Education and support
www.responsiblegambling.org - National Council on Problem Gambling (USA) – Resources and referrals
www.ncpgambling.org
Call to Action
If you have a problem with gambling, seek help today. There is no shame in reaching out. Support is available, and recovery is possible. Contact one of the organisations listed above for free, confidential assistance. Your wellbeing is important.